All orders typically ship within two business days of receipt. (Custom Blackout EZ window covers typically ship in three business days.) The status of your order can be verified by logging into your account. You will be notified by email if your order is delayed for any reason.
We guarantee 100% Satisfaction or Your Money Back. If you are not satisfied with your purchase for any reason, simply return the item(s) within thirty days of purchase for a full refund of the purchase price excluding shipping cost. Guarantee Does Not Apply to Custom Orders or Fabric.
Please ship all returns along with order number to:
Blackout EZ, LLC
2100 Fairfax Rd Suite 102B
Greensboro, NC 27407