Hi Tim,
Thank you so much for the custom made Blackout EZ covers you made for our large bedroom window! I have been bothered for years by the morning light that streams in. My husband went to the local big box hardware store to inquire about blackout roller shades but was told our window was too wide. Also, we have roller shades in another room and they never block out all the light. So my husband did a web search and found your site, and your blackout covers seemed to be exactly what we needed. We needed a custom size cover but were hesitant to order sight unseen online. But you reassured us and gave us precise instructions for measuring. I couldn't believe that we got to talk to you--the owner and inventor of the product--several times! And you went above and beyond by contacting us after we had ordered to confirm the measurements because my husband had reversed the height and width measurements.
Your product does exactly what you promised--block out ALL the light! When I first put them on, the room was so dark I almost tripped! It was super easy for my husband to install the covers by himself on the aluminum framed window. You had advised us to add 1/2" to the measurements to accommodate the window handle which worked out great. I would advise your customers who are a bit unsure of measurement on a custom to always order a bit larger because the cover material is easy to trim if necessary.
All in all we are super satisfied and would highly recommend your product and company! We already have plans for more blackout covers for other rooms.
Sincerely,
Audrey Fong
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